Support
We are here to help with account access, subscriptions, career profile information, job discovery, applications, and general use of the cAIerra mobile app.
Before contacting support
- Make sure you are using the latest version of cAIerra.
- Check your internet connection and reopen the app.
- For sign-in issues, confirm that you are using the same Google or Apple account.
- For subscription issues, check your Apple ID subscription settings.
Contact
Email us at support@caierra.app. Please include a short description of the issue and, when useful, a screenshot.
Response time
We aim to respond to support requests within two business days.